We had a great time at Inman Connect on the Road in Chicago. It was especially fun seeing a few of our agents including Kimberly Taylor, Jim Starwalt and Kathy Repsis. Thank you to everyone who stopped by our booth and Inman for hosting another great event. We’re looking forward to Connect on the Road DC in two weeks!
We’re kicking off the day at Connect on the Road Chicago. Don’t forget to stop by our Booth for the chance to win a Starbucks gift card, save 50% on a membership, and learn how you can make the most of your referral business.
May 25, 2016
We’re looking forward to seeing some of our agents on Wednesday at Connect on the Road Chicago. Stop by our booth to say hello, pick up a discount coupon and learn more about ReferralExchange.
Several ReferralExchange Team Members attended the RealTrends Gathering of Eagles Conference in Dallas last week. Some highlights of the conference included:
Jed Carlson from Adwerx told us that LTV isn’t just Loan-to-Value, but is actually the Lifetime Value of a client. To calculate a client’s lifetime value, simply multiply your average commission by estimated repeat business.
Geoff Colvin talked about how there is really no substitute for human interaction. Did you know that when two people are speaking to each other face-to-face, their brains line up in sync with one another? Our pupils dilate in sympathy with the other person and we tend to mimic body position and tone of voice in order to establish trust.
Dave Ridley from Southwest Airlines shared the company’s philosophy when working with employees and customers – “Without a heart, it’s just a machine.”
And finally, Sherry Chris led a panel of Gen Z’ers (13 – 19 year olds) who told us that Facebook is for old people. They primarily use SnapChat, Instagram and Twitter. They are also more focused on a product vs. a brand, and don’t much care about company culture or who they are.
We had a great time at the ERA International Business Conference last week in Orlando. It was especially fun seeing some of our agents including Autumn Makin, Kevin Morris and Melissa Dills. Thank you to everyone who stopped by our booth and ERA for hosting!
March 30-April 1, 2016
We’re looking forward to seeing all of our ERA Agents this week. Stop by Booth 128 to say hello, pick up a discount coupon and learn more about ReferralExchange.